Privacy Policy
Last updated: January 15, 2026
At Guidonexo SpA ("we", "our" or "the Company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our website guidonexo.com and our services.
1. Information We Collect
We collect information that you provide directly to us, including: full name, email address, phone number, identification information (RUT), financial data necessary to process investments, and any other information you choose to provide. We also automatically collect certain technical information, such as your IP address, browser type, pages visited, and time spent on the site.
2. Use of Information
We use your personal information to: process and manage your investments, communicate with you about your account and investment opportunities, comply with legal and regulatory obligations, improve our services and user experience, prevent fraud and illegal activities, and send marketing communications with your consent.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with: service providers who help us operate our platform, regulatory authorities when required by law, business partners with your express consent, and in the event of a merger, acquisition, or sale of company assets.
4. Data Security
We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL/TLS encryption for all data transmissions and store information on secure servers located in Chile.
5. Your Rights
In accordance with Law No. 19,628 on Protection of Personal Data of Chile, you have the right to: access your personal data, request the rectification of inaccurate data, request the deletion of your data, object to the processing of your data for marketing purposes, and withdraw your consent at any time.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Investment-related data is retained for a minimum period of 10 years in accordance with Chilean regulations.
7. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: privacidad@guidonexo.com or at our postal address: Av. Apoquindo 4500, Office 1205, Las Condes, Santiago, Chile.